Bexar County Resources
- To help people affected by the storm, visit @nvoad’s page for a listed of trusted organizations: https://www.nvoad.org/
- To find family & friends or to register yourself as safe, visit the @americanredcross Safe & Well site: https://safeandwell.communityos.org/cms/
- To report a missing child, contact the National Center for Missing & Exploited Children at 1-866-908-9570
- To talk to a professional who can help you cope with emotional distress from the storm, call the @disasterdistressline at 1-800-985-5990 or text TalkWithUs to 66746
- Visit the FEMA Social Hub for updates from official emergency management social media accounts.
- Download the FEMA Mobile App to receive alerts from the National Weather Service, get safety and survival tips, customize your emergency checklist, find your local shelter, and upload your disaster photos to help first responders.
- Apply for Assistance (www.disasterassistance.gov)
- National Flood Insurance Program
- Call 2-1-1 and select Option 4 to register or call 1-877-541-7905 from your preferred phone relay option. For more information on the 2-1-1 system please go to mailto:STEAR@dps.texas.gov.
- Use the electronic form: 2015 STEAR Individual Registration Form and either e-mail to STEAR@dps.texas.gov or fax to 1-866-557-1074
- Supply List for Returning Home
- Disaster Recovery Resources for Animals
- Health & Safety Resources for Disaster Recovery
- Resources for Financial Recovery & Risk Management
- Food & Water Safety
- Restoring Your Home & Belongings After a Disaster
- Tree Removal & Recovery
- Volunteer to help with the following organizations
- Boy Scouts
- Girl Scouts
- Volunteer Organizations Active in Disaster
- Volunteer Disability CERT Teams
- Centers for Independent Living
- Mayor’s Committees for People with Disabilities
- Disability Organizations such as the ARC, Easter Seals, etc.
- Association or Community organizations for the Deaf and/or Blind
- Senior Centers
American Red Cross
SAN ANTONIO — The American Red Cross is opening multiple pop up shelters throughout the city for Hurricane Harvey evacuees. Below is a list, but if you’d like more information on finding a shelter near you, click here.
A Volunteer Intake Center will also be opening up on Saturday, Aug. 26. from 8 a.m. to 2 p.m. located at 3642 E. Houston St., San Antonio, TX, 78219. For more information, call
The City of Kerrville and Kerr County have opened a shelter for those who have self-evacuated due to Hurricane Harvey. The American Red Cross will provide a cot, blankets, and two hot meals a day for those staying. Registration is required for all self-evacuees.
The shelter is located at Kerrville Bible Church (898 Harper Rd N, Kerrville, TX). All Kerrville hotels are at full capacity.
Self-evacuees with pets are encouraged to go to the Hill Country Youth Event Center, located at 3785 Highway 27 East in Kerrville. Each pet should arrive at the center with it’s own kennel or cage, leash and water bowl.
For more information contact:
- Dub Thomas, Kerr County/City of Ingram Emergency Management Coordinator at 830-739-9590. Or email: WThomas@co.kerr.tx.us
- Roger Lampman, City of Kerrville Emergency Management Coordinator at 830-329-6599. Or email: Roger.Lampmanjr@kerrvilletx.gov
There will be a Red Cross shelter at Schreiner University located at 2100 Memorial Blvd. Building 35, Kerrville, Texas 78028
There will be a Red Cross shelter located at 1734 Centennial Blvd., San Antonio, TX, 78211.
South San ISD has also teamed up with the Red Cross and opened up Kazen Middle School, located at 1520 Gillette Blvd., San Antonio, TX 78224, to 150 evacuees. Warm meals, security and medical aid will be available.
The Red Cross has also opened up a shelter in New Braunfels at Churchill Middle School located at 1275 N. Building 35, New Braunfels, TX 78130. Those who are in town with RV’s may go to the County Fairplex for hookups. All hotels in the area are full.
San Marcos Opens Shelter for Local Residents
The City of San Marcos is opening a shelter Saturday for local residents who want to escape flooding in the area. The shelter will be located at the San Marcos Activity Center at 501 E. Hopkins and will open at 11:30 p.m. Saturday.
The Salvation Army’s Emergency Family Shelter reached full capacity Thursday night, but is referring overflow to the Bexar County Reception Center at 201 Gembler Road.
You may take your pet and volunteers will check your pet into an emergency shelter. If you want to help people affected by Hurricane Harvey, visit www.helpsalvationarmy.org or call
Judge Nelson Wolff said 600-700 beds are currently inside the Freeman Coliseum to house first responders coming in from around the state.
Shelter in Poteet
The Atascosa County Emergency Management Office said the American Red Cross will be opening a shelter at the Poteet High School Gym at 6 p.m., Aug. 25. For more information, monitor the ACEMO Facebook page or call (830) 769-9348.
Uvalde Shelter Open
The mayor has opened a temporary shelter for coastal evacuees at the Civic Center on Main Street. Those who are in town with RV’s may go to the County Fairplex for hookups. All hotels in the area are full.
Where You Can Volunteer
Those interested in volunteering can find more information on the Red Cross website. You can call 311 for more information on how to volunteer.
On Friday, the Red Cross expressed an urgent need for volunteers and received an overwhelming number of volunteers. The Red Cross is working to organize volunteer efforts and is instructing those wishing to volunteer to fill out an application on the Red Cross website.
Volunteers will be contacted when and if there is a need for volunteers.
Red Cross Phone Bank
KSAT 12 Community partners will host a phone bank for the American Red Cross to help victims of Hurricane Harvey.
The phone bank is scheduled for Monday from noon until 7 p.m.
The number to call is 210-351-1363.
You can donate to the Red Cross now by texting REDCROSS to 90999 to give $10 to American Red Cross Disaster Relief, which helps people affected by disasters such as hurricanes, floods, earthquakes, wildfires and tornadoes.
The city’s animal shelters are taking in evacuees’ pets. Animal shelters are asking for blankets, crates, towels, dog food, cat food and newspapers.
Those donations can be dropped off at Animal Care Services at ACS’ main campus at 4710 State Highway 151.
San Antonio Pets Alive! is asking for monetary donations. Donations can be made on their website.
As of 5:30 p.m. Friday, ACS received 42 dogs and 29 cats.
The South Texas Blood and Tissue Center is in critical need of blood donations. Donors can find the nearest donor room and schedule a donation by calling 210-731-5590 or visiting SouthTexasBlood.org
The San Antonio Food Bank is asking for nonperishable food, water, baby food, diapers, new or packaged clothing (used clothing will not be accepted) and water donations.
Donations can be dropped off at the San Antonio Food Bank at 5200 Enrique M. Barerra Parkway between 8 a.m. and 5 p.m. Mayor Nirenberg announced all city council district offices would be converted to donation sites.
- Medical Supplies
- Baby items (clothing, diapers, formula, wipes, food, etc.)
- Gift Cards to Walmart, Target, HEB, Home Depot